Removing a complaint from Ripoff Report can be a challenging task, as the website is known for its policy of not removing content once it's published. Ripoff Report operates on the principle of freedom of speech and believes in maintaining the integrity of consumer reviews. However, there are a few strategies you can try to address the issue:

Negotiate with the Complainant: Reach out to the person who posted the complaint and try to resolve the issue. If you can reach a resolution, you can ask them to update or remove the complaint voluntarily. Be polite and professional in your communications.

Submit a Rebuttal: Ripoff Report allows businesses to submit a rebuttal to complaints. Write a detailed and factual response to the complaint, addressing the issues raised. This will give your side of the story and might mitigate the impact of the complaint on potential customers.

Legal Action: If the content is false, defamatory, or violates any laws, you may consider consulting with an attorney to explore possible legal avenues. Keep in mind that this can be expensive and time-consuming.

Search Engine Optimization (SEO): You can work on promoting positive content about your business to push down the Ripoff Report complaint in search engine results. By creating and optimizing positive content, you can improve your online reputation.

Online Reputation Management (ORM): Consider hiring a professional ORM service that specializes in dealing with negative online content. They may have expertise in handling Ripoff Report complaints and can advise you on the best course of action.

Internet Archive Removal: If the content is removed from Ripoff Report (e.g., due to a legal settlement or policy violation), it may still be accessible through the Internet Archive. You can request removal from the Internet Archive if the original content has been taken down.

Remember, while these strategies might help, there is no guarantee that you can completely remove the complaint from Ripoff Report. The best approach is to focus on improving your business practices, providing excellent customer service, and building a positive online reputation over time.